About HelloGuestbook
HelloGuestbook exists to help Airbnb and short-term rental hosts reduce repetitive guest questions and deliver a smoother stay through one simple digital guestbook.
Why it started
It started when I kept noticing the same problem as a guest: the welcome information was there, but hard to find when it mattered. I'm Sølve, a Norwegian developer and the founder of HelloGuestbook.
Most guests do not think much about the welcome experience until it is bad. No WiFi instructions, a binder from three years ago, recommended restaurants that no longer exist, a check-out time buried in a booking confirmation nobody scrolled to.
I saw the same thing from the other side when reaching out to hosts: the same questions from every guest, every stay, before arrival, during, and sometimes after. The information existed. There just was not a good place to put it where guests would actually find it.
That became the first vision of HelloGuestbook.
How HelloGuestbook grew
HelloGuestbook started as a simple idea: one link, everything a guest needs, on any phone without an app or login. No printing, no updating PDFs, no hoping guests scroll far enough to find the check-out time.
It has grown since then, with maps, translations into 30+ languages and support for hosts with many properties. The core is the same: make the guest experience smoother, and make the host's phone a little quieter.
Contact and accountability
If something is unclear or wrong, tell us and we'll fix it. Every support message is read by a person, and that feedback shapes what we build next.
HelloGuestbook is independent and built around the hosts who use it. If something is missing, we'd love to hear about it.
Reach us at support@helloguestbook.com or through our contact page .