Airbnb check-in instructions template
Check-in instructions get guests from the street to the sofa without calling you. They are the part of your guidebook every guest reads.
Fill it in right here. Click anything in [brackets] to replace it, then copy the result. Write the steps in the order guests meet them. The tips next to each section are for you and are left out when you copy.
Check-in instructions template
Click any text to edit it. Add, rename or remove sections as you like.
Arrival time
Check-in is from [time]. If you arrive after [time], that is fine. Let us know roughly when to expect you.
[Early check-in or dropping off bags: whether it is possible and how to ask.]
Finding the place
The address is [street address]. [What the building looks like: the blue door, the gate next to the bakery.]
[The turn or entrance people miss, and how to spot it.]
[Where map apps go wrong: Google Maps stops 500 m short, so keep driving past the church.]
Parking
Park [in the driveway / in space number / on the street]. [Any permit, fee or time limit.]
Getting in
The lockbox is [where it is].
The code is [code, or "sent to you the day before you arrive"].
The key opens [the front door / the gate and the front door].
[Anything tricky about the lock: pull the door toward you, lift the handle to lock it, turn the key twice.]
Once you are inside
Lights: [where the switch by the door is]
Heating: [how to turn it up]
Wi-Fi: [network name], password [password]
Hot water: [anything guests need to know]
If something goes wrong
If the code does not work or you cannot get in, call [name] at [phone number]. We answer from [time] to [time]. A spare key is [where, if there is one].
Send your check-in instructions as a link, in your guest's language
Build it in HelloGuestbook and send guests one link they open on their phone. You write it once, like the template above. With Pro, it's also automatically translated into any of 37 languages.
Every new account gets Pro free for 30 days. No card up front.
Questions hosts ask
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