Airbnb checkout instructions template

Checkout instructions tell guests what to do before they leave. Keep them short. Guests read them on their last morning, often in a hurry.

Fill it in right here. Click anything in [brackets] to replace it, then copy the result. The tips next to each section are for you and are left out when you copy.

Checkout instructions template

Click any text to edit it. Add, rename or remove sections as you like.

Checkout time

Checkout is by [11 am]. If you need longer, ask us by [the evening before] and we will do our best.

Before you leave

No need to strip the beds. [Our cleaners] take care of the rest. Before you go, please:

  • Put used dishes in the sink.

  • Gather used towels in [the bathtub / the laundry basket].

  • Sort trash and recycling into [the bins under the sink].

  • Turn off [the lights, the heating and the AC].

  • Close the windows.

Locking up

Lock the door behind you and leave the key [in the lockbox / on the kitchen table].

Send us a quick message when you leave.

Left something behind?

Message us at [phone number]. We can post it to you. [Who pays for postage.]

Thank you

Thank you for staying with us. If you enjoyed it, a review would mean a lot. Reviews are how the next guests find us.

And if anything was not right, tell us at [phone number]. We would rather hear it and fix it.

[Your names]

Send your checkout instructions as a link, in your guest's language

Build it in HelloGuestbook and send guests one link they open on their phone. You write it once, like the template above. With Pro, it's also automatically translated into any of 37 languages.

Every new account gets Pro free for 30 days. No card up front.

Phone showing a HelloGuestbook page called House info and rules, with a language picker set to English

Questions hosts ask

Something else? Ask us on the contact page.

What should Airbnb checkout instructions include?
The checkout time, a few light tasks, where the key goes and what to do about things left behind. Close with a thank you.
What can I ask guests to do at checkout on Airbnb?
Light tasks, like putting used dishes in the sink or turning off the lights. Airbnb's house rules policy sets out what hosts can ask for, and it changes now and then. Check the current version in Airbnb's Resource Center before you write your list.
Where do I add checkout instructions on Airbnb?
In your listing's house rules on Airbnb. Locking up is one of the standard rules, and you can say there where the key goes. The listing editor changes now and then. Airbnb's Help Center has the current steps.
When should guests get checkout instructions?
The evening before checkout works for most guests. Keep them in your guidebook too. Guests look them up on the morning they leave.
Can I fill in this checkout instructions template online?
Yes. Click any text in the template above to edit it. Click a word in [brackets] and type to replace it. Add, rename or remove sections with the toolbar. Your changes stay in this browser until you reset them. Copy the result as plain text, or paste it into Google Docs with the headings and lists intact. You don't need an account.