Airbnb welcome book template
A welcome book greets guests and shows them the area. The house manual covers how the place works. The welcome book covers why they came.
Fill it in right here. Click anything in [brackets] to replace it, then copy the result. The tips next to each section are for you and are left out when you copy.
Welcome book template
Click any text to edit it. Add, rename or remove sections as you like.
Welcome letter
Hi [guest name or "there"],
Welcome to [property name]. We are [your names], and we [live nearby / grew up here / bought this place in year]. We hope you feel at home.
This book has our favorite places to eat, things to do and how to get around. Message us at [phone number] if you need anything.
[Your names]
About the place
[Two or three lines about the house: its history, what you love about it, the best spot to sit in the evening.]
Getting here
Address: [street address]
From the airport: [how long it takes, train or taxi]
By car: [the turn people miss, where to park]
Check-in from [time]. The key is [where].
Wi-Fi
Network: [network name]
Password: [password]
Where to eat
Breakfast: [café name], [what to order]
Lunch: [place name], [why you like it]
Dinner: [restaurant name]. Book ahead on weekends.
Takeout that delivers here: [place name]
Things to do
[Walk, hike or beach], [distance from the house]
[Museum, market or sight], [opening days]
On a rainy day: [indoor idea]
With kids: [idea]
Groceries and essentials
Grocery store: [name, distance, opening hours]
Pharmacy: [name, distance]
ATM or bank: [where]
Getting around
[Bus, train, bike rental or taxi. What works best from here, and roughly what it costs.]
Before you go
Checkout is by [time]. Leave the key [where].
Thank you for staying with us. If you enjoyed it, a review would mean a lot. We are [a small family host]. Reviews are how the next guests find us.
And if anything was not right, tell us at [phone number]. We would rather hear it and fix it.
Tip: Whether you print it or use a digital guidebook, we recommend giving each section its own page. Guests look up one thing at a time, and a short, dedicated page is easier to take in than one long document.
Send your welcome book as a link, in your guest's language
Build it in HelloGuestbook and send guests one link they open on their phone. You write it once, like the template above. With Pro, it's also automatically translated into any of 37 languages.
Every new account gets Pro free for 30 days. No card up front.
Questions hosts ask
Something else? Ask us on the contact page.